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Couples, spa lovers and golf enthusiasts alike experience friendly service, upscale amenities and an environment of casual elegance during stays at this premier Mexican getaway. Offering superior comfort in a beautiful tropical setting, guests to the resort enjoy pampering services at the dynamic spa, a 9-hole executive golf course and elegant guestrooms featuring a private terrace and stunning views of the Caribbean or Nichupte Lagoon.
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| Number of Floors |
9 |
| Elevators |
Yes |
| Number of Rooms |
676 |
| Year Built |
1990 |
| Last Renovation |
2006 |
Renovations/Important Information:
***Important Information For Guests***
-Restaurant Tempo Mediterranean Cuisine closed until Sep 21.
-Restaurant Ku Nah Mexican Food closed until Sep 21.
-Restaurant La Perla Sea Food Specialties closed until Sep 21.
-Restaurant Quetzal available: Breakfast, Lunch & Dinner (Buffet).
-Restaurant Nami available: Dinner (Asian Cuisine).
-Restaurant Veranda available: Dinner (Grill) |
| Check-in Time |
3:00 PM |
| Check-out Time |
12:00 AM |
| Check-in Minimum Age |
18 |
| Atmosphere |
Both Active and Relaxed |
| Hotel Appeals To |
All Groups |
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| Non-Smoking Rooms Available |
All Rooms |
| Handicap Accessible Hotel |
Yes |
| Number of Handicap Equipped Rooms |
1 |
| On-Site Shopping |
Multiple Shops |
| Room Service Available |
Yes |
| Room Service Hours |
24 Hours |
| Babysitting Services Available |
Yes, Fees May Apply |
| Babysitting Service Types |
On-Site |
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Cribs |
Yes, Complimentary |
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24-Hour Front Desk |
Yes |
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Wake Up Calls |
All Rooms |
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Concierge |
Yes |
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Porter/Bellhop Available |
Yes |
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Baggage Check Available |
Yes, Complimentary |
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Courtesy Room |
Yes, Complimentary |
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Safety Deposit Box Available |
Yes, Complimentary |
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ATM Available |
Yes |
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Business Services On-Site |
Yes, Fees May Apply |
Description of Business Center:
Computers, fax, phone calls, photocopies, scanner, internet |
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Housekeeping |
Daily |
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Laundry Service |
Yes, Fees May Apply |
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Laundry Service Type |
Valet |
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Self Parking |
Yes, Complimentary |
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Valet Parking |
Yes, Fees May Apply |
| Primary Airport Name
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CUN |
| Distance to Primary Airport
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Within 15 Miles (24km) |
| Shuttle Service to Primary Airport
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No |
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Hotel Cancellation Policy
*Cancellations made inside of 6 to 2 days prior to arrival or no shows incur a 2 night penalty and applicable product penalties. (January 4, 2009 - April 19, 2009)(January 4, 2010 - April 19, 2010)
*Cancellations made inside of 2 days prior to arrival or now shows incur a 1 night penalty and applicable product penalties. (March 31, 2008 - December 22, 2008) (April 20, 2009 - December 22, 2009)(April 20, 2010 - December 22, 2010)
*Cancellations made inside of 1 day prior to arrival or now shows incur a FULL STAY penalty and applicable product penalties. (January 4, 2009 - April 19, 2009)(January 4, 2010 - April 19, 2010)
*Cancellations made inside of 20-8 days prior to arrival or no shows will incur a 50 percent penalty and applicable product penalties. (December 23, 2008 - January 3, 2009)(December 23, 2009 - January 3, 2010)
*Cancellations made inside of 7 day prior to arrival or no shows incur a full stay penalty and applicable product penalties. (December 23, 2008 - January 3, 2009)(December 23, 2009 - January 3, 2010)
Length-of-Stay Policy
Minimum night stay: None
Hotel Deposit Requirements
A credit card imprint or cash deposit is required at time of check-in for telephone and incidental charges.
Hotel Spring Break Policy
While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment.
Transfer Policy
A price may display when children stay free, if your vacation includes transfers to your hotel.
Room Taxes
Included in vacation price
Service charges
Maid - payable to hotel directly
Bellman - payable to hotel directly
Check-in/Check-out
3:00 p.m. check-in
Noon check-out
Minimum check in age is 20 year round |
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CURRENT PROMOTIONS
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| Kids Stay Free |
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| Kids Food Discount |
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| Honeymoon Welcome Gift |
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| First 24 Hrs - All Inclusive |
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Address:
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Blvd. Kukulcan Km 16.5 Zona Hotelera
Cancun, Quintana Roo
MEXICO
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Location:
Just 15 minutes from the International Airport and 20 minutes to Cancun's downtown |
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ROOM ACCOMMODATIONS
Room categories offered for this property are listed on the right. To explore different room amenities, click on the links shown. Please check availability for your preferred travel dates. Room categories may not be available at all times.
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| Bedding Options Available: |
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Internet Terminal within the Room Available |
Yes, Fees May Apply
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Occupancy limits- 3 adults, 2 children, 4 total
Exception-when 3 adults are booked, no children allowed.
Maximum of 2 children through the age of 12 stay free in existing bedding with at least 2 adults. (Valid for reservations made April 12, 2005 - April 28, 2005, for travel May 01, 2005 - August 31, 2005)
Maximum of 2 children through the age of 6 stay free in existing bedding with at least 2 adults. Children ages 7 - 12 are surcharged. (Valid for all reservations through April 30, 2005 and all travel September 01, 2005 - December 23, 2006), (Valid for reservations made prior to April 12, 2005 and after April 28, 2005, for travel May 01, 2005 - August 31, 2005) |
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| Bedding Options Available: |
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Internet Terminal within the Room Available |
Yes, Fees May Apply
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Occupancy limits- 3 adults, 2 children, 4 total
Exception-when 3 adults are booked, no children allowed.
Maximum of 2 children through the age of 12 stay free in existing bedding with at least 2 adults. (Valid for reservations made April 12, 2005 - April 28, 2005, for travel May 01, 2005 - August 31, 2005)
Maximum of 2 children through the age of 6 stay free in existing bedding with at least 2 adults. Children ages 7 - 12 are surcharged.
(Valid for all reservations through April 30, 2005 and all travel September 01, 2005 - December 23, 2006), (Valid for reservations made prior to April 12, 2005 and after April 28, 2005, for travel May 01, 2005 - August 31, 2005) |
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| Bedding Options Available: |
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Internet Terminal within the Room Available |
Yes, Fees May Apply
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Occupancy limits- 3 adults, 2 children, 4 total
Exception-when 3 adults are booked, no children allowed.
Maximum of 2 children through the age of 12 stay free in existing bedding with at least 2 adults. (Valid for reservations made April 12, 2005 - April 28, 2005, for travel May 01, 2005 - August 31, 2005)
Maximum of 2 children through the age of 6 stay free in existing bedding with at least 2 adults. Children ages 7 - 12 are surcharged.
(Valid for all reservations through April 30, 2005 and all travel September 01, 2005 -December 23, 2006), (Valid for reservations made prior to April 12, 2005 and after April 28, 2005, for travel May 01, 2005 - August 31, 2005) |
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| Bedding Options Available: |
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Internet Terminal within the Room Available |
Yes, Fees May Apply
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Occupancy limits- 3 adults, 2 children, 4 total
Exception-when 3 adults are booked, no children allowed.
Maximum of 2 children through the age of 12 stay free in existing bedding with at least 2 adults. (Valid for reservations made April 12, 2005 - April 28, 2005, for travel May 01, 2005 - August 31, 2005)
Maximum of 2 children through the age of 6 stay free in existing bedding with at least 2 adults. Children ages 7 - 12 are surcharged.
(Valid for all reservations through April 30, 2005 and all travel September 01, 2005 -December 23, 2006), (Valid for reservations made prior to April 12, 2005 and after April 28, 2005, for travel May 01, 2005 - August 31, 2005) |
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| Bedding Options Available: |
| 2 double beds or 1 king bed |
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Air Conditioning |
All Rooms |
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Alarm Clock/Radio |
All Rooms |
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Coffee/Tea Maker |
All Rooms |
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Telephones |
All Rooms |
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Tub and/or Shower |
Tub & Shower |
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Private Hot Tub/Jacuzzi |
All Rooms |
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Hairdryer |
All Rooms
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Iron/Ironing Board |
All Rooms
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Television |
All Rooms
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Cable/Satellite Television |
All Rooms
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On-Command/Pay-Per-View Movies |
All Rooms
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In-Room Safe |
All Rooms
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Internet Terminal within the Room Available |
Yes, Fees May Apply
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Fully-Stocked Minibar |
Yes, Fees May Apply
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Room Opens to Balcony/Patio |
All Rooms |
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Outdoor Furniture |
Yes |
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Private balcony
24 hour room service ($)
Mini-bar ($)
Iron and ironing board
Hair dryer and vanity mirror
Rain Shower |
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Occupancy limits - 3 adults, 2 children, 4 total
Exception - When 3 adults are booked, no children allowed.
Maximum of 2 children through the age of 12 stay free in existing bedding with at least 1 adult. |
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Royal Service Deluxe Room
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| Bedding Options Available: |
| 2 double beds or 1 king bed |
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Air Conditioning |
All Rooms |
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Alarm Clock/Radio |
All Rooms |
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Coffee/Tea Maker |
All Rooms |
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Telephones |
All Rooms |
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Tub and/or Shower |
Tub & Shower |
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Robes |
All Rooms |
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Hairdryer |
All Rooms
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Iron/Ironing Board |
All Rooms
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Television |
All Rooms
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Cable/Satellite Television |
All Rooms
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On-Command/Pay-Per-View Movies |
All Rooms
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In-Room Safe |
All Rooms
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Internet Terminal within the Room Available |
Yes, Fees May Apply
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Fully-Stocked Minibar |
Yes, Fees May Apply
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Room Opens to Balcony/Patio |
All Rooms |
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Outdoor Furniture |
Yes |
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•Private terrace and stunning views of the Nichupté Lagoon
•Flat sceen TV 32” with cable
•Minibar ($)
•Direct dial telephones, 2 telephone lines, one for high speed internet access ($)
•Individually controlled air conditioning system
•Fruit basket upon arrival
•Wake up call service
•Safe deposit box, laptop suitable
•Private bathroom with rain shower head, curved shower curtain for more space and special toiletries
•Bathrobes and slippers
EXCLUSIVE SERVICES
•Private atrium and renovated lounge with check in and check out.
•Welcome drink
•Fresh scented towels
•Daily continental breakfast from 7 am to 11 am
•Coffee, tea, water, sodas, fruit and dry snacks from 1 pm to 5 pm
•International bar and hors d’oeuvres from 7 pm to 9 pm
•24 hours room service ($)
•Concierge and buttler service from 7 am to 11 pm
•Pillow menu
•One pair of shoe shine service
•Pressing of 2 pieces of clothing upon arrival per room
•Reading area at the lounge atrium
•Unlimited newspaper and magazines
•Wireless internet access in the main atrium and lounge ($)
•Late check out after 4 pm, subject to availability
BEACH AND POOL SERVICES
•Pool concierge service
•35 relaxing cozy balinese huts
•Fresh water and fruit
•Fresch scented towels
•Exclusive reading area
•1 private pool
•2 outside jacuzzis
•Caribe Bar ($) devoted exclusively to our priviledged guests |
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Occupancy limits - 3 adults, 2 children, 4 total.
Exception - When 3 adults are booked, no children allowed.
Maximum of 2 children through the age of 12 stay free in existing bedding with at least 1 adult. |
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| Bedding Options Available: |
| 1 king bed or 2 doubles |
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Air Conditioning |
All Rooms |
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Alarm Clock/Radio |
All Rooms |
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Coffee/Tea Maker |
All Rooms |
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Telephones |
All Rooms |
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Tub and/or Shower |
Tub & Shower |
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Robes |
All Rooms |
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Hairdryer |
All Rooms
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Iron/Ironing Board |
All Rooms
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Television |
All Rooms
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Cable/Satellite Television |
All Rooms
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On-Command/Pay-Per-View Movies |
All Rooms
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In-Room Safe |
All Rooms
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Internet Terminal within the Room Available |
Yes, Fees May Apply
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Fully-Stocked Minibar |
Yes, Fees May Apply
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Room Opens to Balcony/Patio |
All Rooms |
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Outdoor Furniture |
Yes |
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•Individually controlled air conditioning system
•Flat screen TV 32” with cable
•Minibar ($)
•Direct dial telephones ($)
•High speed internet access ($)
•Coffee and coffee maker ($)
•Iron and ironing board
•24 hours room service ($)
•Private terraze and stunning views of the Caribbean Sea
•Safety deposit box, laptop suitable
•Private bathroom with rain shower head, curved shower curtain for more space and special toiletries
* Upgraded amenities
* Separate living area |
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Occupancy limits - 3 adults, 2 children, 4 total.
Exception - When 3 adults are booked, no children allowed.
Maximum of 2 children through the age of 12 stay free in existing bedding with at least 1 adult. |
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| Bedding Options Available: |
| King beds or doubles |
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Air Conditioning |
All Rooms |
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Alarm Clock/Radio |
All Rooms |
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Coffee/Tea Maker |
All Rooms |
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Telephones |
All Rooms |
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Tub and/or Shower |
Tub & Shower |
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Robes |
All Rooms |
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Hairdryer |
All Rooms
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Iron/Ironing Board |
All Rooms
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Television |
All Rooms
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Cable/Satellite Television |
All Rooms
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In-Room Safe |
All Rooms
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Internet Terminal within the Room Available |
Yes, Fees May Apply
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Fully-Stocked Minibar |
Yes, Fees May Apply
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Room Opens to Balcony/Patio |
All Rooms |
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Outdoor Furniture |
Yes |
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•Individually controlled air conditioning system
•Flat screen TV 32” with cable
•Minibar ($)
•Direct dial telephones ($)
•High speed internet access ($)
•Coffee and coffee maker ($)
•Iron and ironing board
•24 hours room service ($)
•Private terrace and stunning views of the Nichupte Lagoon
•Safety deposit box, laptop suitable
•Private bathroom with rain shower head, curved shower curtain for more space and special toiletries
* Upgraded amenities |
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Occupancy limits - 3 adults, 2 children, 4 total.
Exception - When 3 adults are booked, no children allowed.
Maximum of 2 children through the age of 12 stay free in existing bedding with at least 1 adult. |
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Deluxe Oceanview with Jacuzzi
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| Bedding Options Available: |
| 2 double beds or 1 king bed |
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Air Conditioning |
All Rooms |
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Alarm Clock/Radio |
All Rooms |
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Coffee/Tea Maker |
All Rooms |
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Telephones |
All Rooms |
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Tub and/or Shower |
Tub & Shower |
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Private Hot Tub/Jacuzzi |
All Rooms |
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Hairdryer |
All Rooms
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Iron/Ironing Board |
All Rooms
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Television |
All Rooms
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Cable/Satellite Television |
All Rooms
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On-Command/Pay-Per-View Movies |
All Rooms
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In-Room Safe |
All Rooms
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Internet Terminal within the Room Available |
Yes, Fees May Apply
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Fully-Stocked Minibar |
Yes, Fees May Apply
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Room Opens to Balcony/Patio |
All Rooms |
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24 hour room service ($)
Minibar ($)
Private terrace
Iron and ironing board |
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Occupancy limits - 3 adults, 2 children, 4 total
Exception - When 3 adults are booked, no children allowed.
Maximum of 2 children through the age of 12 stay free in existing bedding with at least 1 adult. |
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Royal Service Deluxe Oceanview
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| Bedding Options Available: |
| 2 double beds or 1 king bed |
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Air Conditioning |
All Rooms |
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Alarm Clock/Radio |
All Rooms |
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Coffee/Tea Maker |
All Rooms |
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Telephones |
All Rooms |
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Tub and/or Shower |
Tub & Shower |
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Robes |
All Rooms |
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Hairdryer |
All Rooms
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Iron/Ironing Board |
All Rooms
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Television |
All Rooms
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Cable/Satellite Television |
All Rooms
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In-Room Safe |
All Rooms
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Internet Terminal within the Room Available |
Yes, Fees May Apply
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Fully-Stocked Minibar |
Yes, Fees May Apply
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Room Opens to Balcony/Patio |
All Rooms |
|
Outdoor Furniture |
Yes |
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•Private terrace and stunning views of the Caribbean Sea
•Flat sceen TV 32” with cable
•Minibar ($)
•Direct dial telephones, 2 telephone lines, one for high speed internet access ($)
•Individually controlled air conditioning system
•Fruit basket upon arrival
•Wake up call service
•Safe deposit box, laptop suitable
•Private bathroom with rain shower head, curved shower curtain for more space and special toiletries
•Bathrobes and slippers
EXCLUSIVE SERVICES
•Private atrium and renovated lounge with check in and check out.
•Welcome drink
•Fresh scented towels
•Daily continental breakfast from 7 am to 11 am
•Coffee, tea, water, sodas, fruit and dry snacks from 1 pm to 5 pm
•International bar and hors d’oeuvres from 7 pm to 9 pm
•24 hours room service ($)
•Concierge and buttler service from 7 am to 11 pm
•Pillow menu
•One pair of shoe shine service
•Pressing of 2 pieces of clothing upon arrival per room
•Reading area at the lounge atrium
•Unlimited newspaper and magazines
•Wireless internet access in the main atrium and lounge
•Late check out after 4 pm, subject to availability
BEACH AND POOL SERVICES
•Pool concierge service
•35 relaxing cozy balinese huts
•Fresh water and fruit
•Fresch scented towels
•Exclusive reading area
•1 private pool
•2 outside jacuzzis
•Caribe Bar ($) devoted exclusively to our priviledged guests |
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|
Occupancy limits - 3 adults, 2 children, 4 total.
Exception - When 3 adults are booked, no children allowed.
Maximum of 2 children through the age of 12 stay free in existing bedding with at least 1 adult. |
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|
| Bedding Options Available: |
| 2 double beds or 1 king bed |
|
Air Conditioning |
All Rooms |
|
Alarm Clock/Radio |
All Rooms |
|
Coffee/Tea Maker |
All Rooms |
|
Telephones |
All Rooms |
|
Tub and/or Shower |
Tub & Shower |
|
Hairdryer |
All Rooms
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Iron/Ironing Board |
All Rooms
|
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Television |
All Rooms
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Cable/Satellite Television |
All Rooms
|
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On-Command/Pay-Per-View Movies |
All Rooms
|
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In-Room Safe |
All Rooms
|
|
Internet Terminal within the Room Available |
Yes, Fees May Apply
|
|
Fully-Stocked Minibar |
Yes, Fees May Apply
|
|
Room Opens to Balcony/Patio |
All Rooms |
|
Outdoor Furniture |
Yes |
|
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|
|
•Private terrace and stunning views of the Caribbean Sea
•Flat sceen TV 32” with cable, pay per view ($)
•Minibar ($)
•Direct dial telephones ($)
•Individually controlled air conditioning system
•High speed internet access
•Safe deposit box, laptop suitable
•Private bathroom with rain shower head, curved shower curtain for more space and special toiletries
* Coffee maker ($)
* 24 hrs. room service ($) |
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Occupancy limits - 3 adults, 2 children, 4 total.
Exception - When 3 adults are booked, no children allowed.
Maximum of 2 children through the age of 12 stay free in existing bedding with at least 1 adult. |
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|
| Bedding Options Available: |
| 2 double beds or 1 king bed |
|
Air Conditioning |
All Rooms |
|
Alarm Clock/Radio |
All Rooms |
|
Coffee/Tea Maker |
All Rooms |
|
Telephones |
All Rooms |
|
Tub and/or Shower |
Tub & Shower |
|
Hairdryer |
All Rooms
|
|
Iron/Ironing Board |
All Rooms
|
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Television |
All Rooms
|
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Cable/Satellite Television |
All Rooms
|
|
In-Room Safe |
All Rooms
|
|
Internet Terminal within the Room Available |
Yes, Fees May Apply
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Fully-Stocked Minibar |
Yes, Fees May Apply
|
|
Room Opens to Balcony/Patio |
All Rooms |
|
Outdoor Furniture |
Yes |
|
|
|
|
•Private terrace and stunning views of the Nichupté Lagoon
•Flat sceen TV 32” with cable, pay per view ($)
•Minibar ($)
•Direct dial telephones ($)
•Individually controlled air conditioning system
•Safe deposit box, laptop suitable
•Private bathroom with rain shower head, curved shower curtain for more space and special toiletries
•24 hours room service ($)
*Coffee maker ($) |
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Occupancy limits - 3 adults, 2 children, 4 total.
Exception - When 3 adults are booked, no children allowed.
Maximum of 2 children through the age of 12 stay free in existing bedding with at least 1 adult. |
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Royal Service Junior Suite Oceanview
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| Bedding Options Available: |
| 1 king bed or 2 doubles |
|
Air Conditioning |
All Rooms |
|
Alarm Clock/Radio |
All Rooms |
|
Coffee/Tea Maker |
All Rooms |
|
Telephones |
All Rooms |
|
Tub and/or Shower |
Tub & Shower |
|
Robes |
All Rooms |
|
Hairdryer |
All Rooms
|
|
Iron/Ironing Board |
All Rooms
|
|
Television |
All Rooms
|
|
Cable/Satellite Television |
All Rooms
|
|
On-Command/Pay-Per-View Movies |
All Rooms
|
|
In-Room Safe |
All Rooms
|
|
Internet Terminal within the Room Available |
Yes, Fees May Apply
|
|
Fully-Stocked Minibar |
Yes, Fees May Apply
|
|
Room Opens to Balcony/Patio |
All Rooms |
|
Outdoor Furniture |
Yes |
|
|
|
|
•Private terrace and stunning views of the Caribbean Sea
•Flat sceen TV 32” with cable
•Minibar ($)
•Direct dial telephones, 2 telephone lines, one for high speed internet access ($)
•Individually controlled air conditioning system
•Fruit basket upon arrival
•Wake up call service
•Safe deposit box, laptop suitable
•Private bathroom with rain shower head, curved shower curtain for more space and special toiletries
* Upgraded amenities
* Separate living area
•Bathrobes and slippers
*2 private terraces, one on the main room and the other in the living room
EXCLUSIVE SERVICES
•Private atrium and renovated lounge with check in and check out.
•Welcome drink
•Fresh scented towels
•Daily continental breakfast from 7 am to 11 am
•Coffee, tea, water, sodas, fruit and dry snacks from 1 pm to 5 pm
•International bar and hors d’oeuvres from 7 pm to 9 pm
•24 hours room service ($)
•Concierge and buttler service from 7 am to 11 pm
•Pillow menu
•One pair of shoe shine service
•Pressing of 2 pieces of clothing upon arrival per room
•Reading area at the lounge atrium
•Unlimited newspaper and magazines
•Wireless internet access in the main atrium and lounge
•Late check out after 4 pm, subject to availability
BEACH AND POOL SERVICES
•Pool concierge service
•35 relaxing cozy balinese huts
•Fresh water and fruit
•Fresch scented towels
•Exclusive reading area
•1 private pool
•2 outside jacuzzis
•Caribe Bar ($) devoted exclusively to our priviledged guests |
|
|
|
|
Occupancy limits - 3 adults, 2 children, 4 total.
Exception - When 3 adults are booked, no children allowed.
Maximum of 2 children through the age of 12 stay free in existing bedding with at least 1 adult. |
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Royal Service Junior Suite
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| Bedding Options Available: |
| 1 king bed or 2 doubles |
|
Air Conditioning |
All Rooms |
|
Alarm Clock/Radio |
All Rooms |
|
Coffee/Tea Maker |
All Rooms |
|
Telephones |
All Rooms |
|
Tub and/or Shower |
Tub & Shower |
|
Robes |
All Rooms |
|
Hairdryer |
All Rooms
|
|
Iron/Ironing Board |
All Rooms
|
|
Television |
All Rooms
|
|
Cable/Satellite Television |
All Rooms
|
|
In-Room Safe |
All Rooms
|
|
Internet Terminal within the Room Available |
Yes, Fees May Apply
|
|
Fully-Stocked Minibar |
Yes, Fees May Apply
|
|
Room Opens to Balcony/Patio |
All Rooms |
|
Outdoor Furniture |
Yes |
|
|
|
|
•Private terrace and stunning views of the Nichupté Lagoon
•Flat sceen TV 32” with cable
•Minibar ($)
•Direct dial telephones, 2 telephone lines, one for high speed internet access ($)
•Individually controlled air conditioning system
•Fruit basket upon arrival
•Wake up call service
•Safe deposit box, laptop suitable
•Private bathroom with rain shower head, curved shower curtain for more space and special toiletries
•Bathrobes and slippers
* Upgraded amenities
EXCLUSIVE SERVICES
•Private atrium and renovated lounge with check in and check out.
•Welcome drink
•Fresh scented towels
•Daily continental breakfast from 7 am to 11 am
•Coffee, tea, water, sodas, fruit and dry snacks from 1 pm to 5 pm
•International bar and hors d’oeuvres from 7 pm to 9 pm
•24 hours room service ($)
•Concierge and buttler service from 7 am to 11 pm
•Pillow menu
•One pair of shoe shine service
•Pressing of 2 pieces of clothing upon arrival per room
•Reading area at the lounge atrium
•Unlimited newspaper and magazines
•Wireless internet access in the main atrium and lounge
•Late check out after 4 pm, subject to availability
BEACH AND POOL SERVICES
•Pool concierge service
•35 relaxing cozy balinese huts
•Fresh water and fruit
•Fresch scented towels
•Exclusive reading area
•1 private pool
•2 outside jacuzzis
•Caribe Bar ($) devoted exclusively to our priviledged guests |
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Occupancy limits - 3 adults, 2 children, 4 total.
Exception - When 3 adults are booked, no children allowed.
Maximum of 2 children through the age of 12 stay free in existing bedding with at least 1 adult. |
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One Bedroom Suite Oceanview
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| Bedding Options Available: |
| King bed |
|
Air Conditioning |
All Rooms |
|
Alarm Clock/Radio |
All Rooms |
|
Coffee/Tea Maker |
All Rooms |
|
Telephones |
All Rooms |
|
Tub and/or Shower |
Shower Only |
|
Hairdryer |
All Rooms
|
|
Iron/Ironing Board |
All Rooms
|
|
Television |
All Rooms
|
|
Cable/Satellite Television |
All Rooms
|
|
On-Command/Pay-Per-View Movies |
All Rooms
|
|
In-Room Safe |
All Rooms
|
|
Internet Terminal within the Room Available |
Yes, Fees May Apply
|
|
Fully-Stocked Minibar |
Yes, Fees May Apply
|
|
Room Opens to Balcony/Patio |
All Rooms |
|
Outdoor Furniture |
Yes |
|
|
|
|
Separate bedroom
2 private terraces
Up-graded bathroom amenities
24 hour room service ($)
Mini-bar ($)
Slippers & Bathrobes |
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Occupancy limits - 3 adults, 2 children, 4 total
Exception - When 3 adults are booked, no children allowed.
Maximum of 2 children through the age of 12 stay free in existing bedding with at least 1 adult. |
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Royal Service One Bedroom Suite
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|
| Bedding Options Available: |
| King bed |
|
Air Conditioning |
All Rooms |
|
Alarm Clock/Radio |
All Rooms |
|
Coffee/Tea Maker |
All Rooms |
|
Telephones |
All Rooms |
|
Tub and/or Shower |
Shower Only |
|
Robes |
All Rooms |
|
Hairdryer |
All Rooms
|
|
Iron/Ironing Board |
All Rooms
|
|
Television |
All Rooms
|
|
Cable/Satellite Television |
All Rooms
|
|
On-Command/Pay-Per-View Movies |
All Rooms
|
|
In-Room Safe |
All Rooms
|
|
Internet Terminal within the Room Available |
Yes, Fees May Apply
|
|
Fully-Stocked Minibar |
Yes, Fees May Apply
|
|
Room Opens to Balcony/Patio |
All Rooms |
|
Outdoor Furniture |
Yes |
|
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|
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Services include:
24 hour room service ($)
Laundry and dry-cleaning service ($)
Private atrium and renovated lounge with check-
in and check-out
Welcome drink
Daily continental breakfast from 7am to 11am
Coffee, tea, water, fruit and dry
snacks from 1pm to 5pm
International bar and hors d’oeuvres from 7pm- 9pm
Reading area at the lounge – atrium
Wireless Internet access in the main atrium and
lounge
Assistance of personal butlers and concierge
throughout guests' stay (7am to 11pm)
Access to a private pool area with pool concierge
and bar service
Shoe shine service for one pair of shoes
Pressing of two pieces of clothing on arrival per
room
Unlimited newspapers and magazines
Personalized turn-down service
Freshly scented towels
Late check-out til 4pm (subject to availability)
Wake-up call service |
|
|
|
|
Occupancy limits - 3 adults, 2 children, 4 total
Exception - When 3 adults are booked, no children allowed.
Maximum of 2 children through the age of 12 stay free in existing bedding with at least 1 adult. |
|
|
|
| Bedding Options Available: |
| King bed |
|
Air Conditioning |
All Rooms |
|
Alarm Clock/Radio |
All Rooms |
|
Coffee/Tea Maker |
All Rooms |
|
Telephones |
All Rooms |
|
Tub and/or Shower |
Shower Only |
|
Hairdryer |
All Rooms
|
|
Iron/Ironing Board |
All Rooms
|
|
Television |
All Rooms
|
|
Cable/Satellite Television |
All Rooms
|
|
On-Command/Pay-Per-View Movies |
All Rooms
|
|
In-Room Safe |
All Rooms
|
|
Internet Terminal within the Room Available |
Yes, Fees May Apply
|
|
Fully-Stocked Minibar |
Yes, Fees May Apply
|
|
Room Opens to Balcony/Patio |
All Rooms |
|
Outdoor Furniture |
Yes |
|
|
|
|
2 private terraces
Separate bedroom
24 room service ($)
Hair dryer
Up-graded bathroom amenities
Slippers |
|
|
|
|
Occupancy limits - 3 adults, 2 children, 4 total.
Exception - When 3 adults are booked, no children allowed.
Maximum of 2 children through the age of 12 stay free in existing bedding with at least 1 adult. |
|
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Royal Service One Bedroom Suite Oceanview
|
|
| Bedding Options Available: |
| King bed |
|
Air Conditioning |
All Rooms |
|
Alarm Clock/Radio |
All Rooms |
|
Coffee/Tea Maker |
All Rooms |
|
Telephones |
All Rooms |
|
Tub and/or Shower |
Shower Only |
|
Robes |
All Rooms |
|
Hairdryer |
All Rooms
|
|
Television |
All Rooms
|
|
Cable/Satellite Television |
All Rooms
|
|
On-Command/Pay-Per-View Movies |
All Rooms
|
|
In-Room Safe |
All Rooms
|
|
Internet Terminal within the Room Available |
Yes, Fees May Apply
|
|
Fully-Stocked Minibar |
Yes, Fees May Apply
|
|
Room Opens to Balcony/Patio |
All Rooms |
|
Outdoor Furniture |
Yes |
|
|
|
|
Services include:
24 hour room service ($)
Laundry and dry-cleaning service ($)
Private atrium and renovated lounge with check-
in and check-out
Welcome drink
Daily continental breakfast from 7am to 11am
Coffee, tea, water, fruit and dry
snacks from 1pm to 5pm
International bar and hors d’oeuvres from 7pm- 9pm
Reading area at the lounge – atrium
Wireless Internet access in the main atrium and
lounge
Assistance of personal butlers and concierge
throughout guests' stay (7am to 11pm)
Access to a private pool area with pool concierge
and bar service
Shoe shine service for one pair of shoes
Pressing of two pieces of clothing on arrival per
room
Unlimited newspapers and magazines
Personalized turn-down service
Freshly scented towels
Late check-out til 4pm (subject to availability)
Wake-up call service |
|
|
|
|
Occupancy limits - 3 adults, 2 children, 4 total
Exception - When 3 adults are booked, no children allowed.
Maximum of 2 children through the age of 12 stay free in existing bedding with at least 1 adult. |
|
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Number of Restaurants On Site |
5 |
Tempo - Mediterranean cuisine, Cheese & Wine tasting, Wine Cellar & Live piano music will complete a memorable dining experience.
Recognized with the “AAA Four Diamond Award”.
Located at the main pyramid’s ground floor.
Open from 6:00 p.m. to 11:00 p.m. Closed on Mondays
Ku-nah - Discover the Magic of a legendary culture while going around a traditional gastronomy tour from north to south of México. Picture yourself into a Mexican “Hacienda” with live music, handmade handicraft decoration and more.
Open from 6:00 p.m. to 11:00 p.m. Closed on Tuesdays
La Perla - Enjoy the Caribbean Sea Breeze while tasting the freshest Seafood and Fish specialties with the chef’s great “Ceviches” Variety. It is located by the south pool area. Open from noon to 5:00 p.m
Cafe Quetzal - Offering extended and varied buffet breakfast and exquisite “A la carte” choices Open from 6:30 am to 11:30 am
La Veranda - Located at the terrace area with a great ocean view, where you will find an international menu for lunch and “Al Fresco Dining” grilled specialties cooked in front of you “a la minute”. Lunch from noon to 6:00 p.m.
Dinner from 6:00 to 11:00 p.m.
Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes. |
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Number of Lounges/Bars On Site |
4 |
Nami Sushi Bar Lounge - Enjoy the sunset with Oriental style at our “Nami” Sushi Lounge; a wave of flavors that will fill your palate with a Latin Asian fusion of exotic snacks, drinks and international dishes.
It is located on the main lobby area with a great ocean view, comfortable lounge furniture, relaxing mini canals of water underneath and different live music concepts.
Open from 5:00 p.m. to mid night
Caribe Bar (Exclusive for Royal Service)
It is located by the beach near the pool offering sandwiches, hamburgers, light meals and a variety of tropical drinks.
Open from noon to 5:00 p.m.
Pool Bar - Swim up Bar
It is located in the South Pool, offering tropical cocktails.
Open from 10:00 a.m. to 5:00 p.m.
Beach Bar - It is located on the beach area, by the sea, offering light snacks and tropical cocktails.
Open from 10:00 a.m. to 5:00 p.m. |
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Entertainment On Site |
No |
|
First Attraction Served |
Xcaret |
|
First Attraction Shuttle Service |
Yes, Fees May Apply |
|
Second Attraction Served |
Chichen Itza |
|
Second Attraction Shuttle Service |
Yes, Fees May Apply |
|
Third Attraction Served |
Tulum-Xel Há |
|
Third Attraction Shuttle Service |
Yes, Fees May Apply |
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Fourth Attraction Served |
Isla Mujeres |
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Activities/Tour Desk |
Yes |
|
Beach Type |
Public |
|
Beach Access |
Direct |
Description of Pools:
Four spectacular wading pools surrounded by gardens, including one with swim-up bar, children's pool and jacuzzis. |
|
Number of Swimming Pools |
4 |
|
Number of Wading Pools |
1 |
|
Adult Outdoor Pools Are Heated |
None |
|
Swim-up Pool Bars |
Yes |
|
Non-Motorized Water Sports Available |
Yes, Fees May Apply |
| Kayaks, boggie boards, pedals |
|
Motorized Water Sports Available |
Yes, Fees May Apply |
| All water sport such Jungle tour, snorkeling, scuba diving, sub-sea explorer, fishing boats, sky rider, wave runners, catamarans, kayaks, sail boats, windsurf, water ski. available at the Marina on Hotel premises. |
|
Gameroom/Arcade On Site |
No |
|
Children's Activity Program |
Yes, Fees May Apply |
| Pool games, baseball, figures with ballons, beach games, dancing lessons, costumes, arts & crafts, movies. |
|
Children's Play Area |
Yes |
|
Bike Rental On Site |
No |
|
Moped Rental On Site |
No |
|
Tennis Courts Available |
Yes, Fees May Apply |
|
Number of Tennis Courts On Site |
1 |
|
Number of Lighted Tennis Courts On Site |
1 |
|
Tennis Equipment Rental Available |
Yes, Fees May Apply |
|
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|
|
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Fitness Center |
Yes, Complimentary |
|
Hot Tubs/Jacuzzis - Indoor |
0 |
|
Hot Tubs/Jacuzzis - Outdoor |
0 |
|
Sauna Available |
Yes, Fees May Apply |
|
Spa Available |
Yes, Fees May Apply |
|
Steam Room Available |
Yes, Fees May Apply |
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Wedding Services On Site |
Yes |
Civil and/or Religious Wedding
Banquet service including:
Dinner
Wedding Cake
Domestic Champagne
Bride’s bouquet
Groom’s corsage
Live music (Trio)
Pictures (including negatives)
Altar decoration
etc. |
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Golf Course On Site |
Yes, Green Fees May Apply |
|
Golf Course: Number of Holes |
9 |
|
Golf Course: Caddy Required |
No |
|
Golf Course: Carts Available |
Yes, Fees May Apply |
|
Distance to Off Site Golf Course |
Within 1 mile |
|
Off Site Golf Shuttle |
No |
|
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PHOTOS
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Click on the thumbnails below to view a larger version and caption.
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| Kids Stay Free |
Valid Booking Dates: Jan 1, 2008-Dec 22, 2010
Valid Travel Dates: Jan 1, 2008-Dec 22, 2010
Guests are allowed to have up to 2 kids 12 and younger stay free of charge when sharing a guestroom with 1 adult!
This promotion is automatically included when you book your vacation. Restrictions may apply. |
| Kids Food Discount |
Valid Booking Dates: Jan 1, 2009-Dec 22, 2010
Valid Travel Dates: Jan 1, 2009-Dec 22, 2010
Children 12 and under receive fifty percent off all food and beverages from the children's menu when dining with adults. |
| Honeymoon Welcome Gift |
Valid Booking Dates: Jan 1, 2009-Dec 22, 2010
Valid Travel Dates: Jan 1, 2009-Dec 22, 2010
Guests celebrating their honeymoon with us will receive a complimentary bottle of Champagne and Petite Foursfruit.
To receive this offer, just enter "HNY" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Proof of marriage must be provided at check-in. |
| First 24 Hrs - All Inclusive |
Valid Booking Dates: Sep 15, 2009-Dec 22, 2009
Valid Travel Dates: Sep 15, 2009-Dec 22, 2009
Guest who stay a minimum of 3 nights will recieve the benefits of the All Inclusive Plan.
All meals - surcharges apply for lobster and fine cuts
Room mini bar
24 hr room service
Domestic and imported drinks at any of the bars
WiFi on the resorts public areas
Unlimited green fees on the resorts gof course
Access to the YHI Wellness Center
Daylight use of the tennis courts
Non mortorized water sports and diving demostration at Aqua World marina
Kids Club for children 5-12 years old
20 percent discount at the Resorts Car Rental Agency
Tax and service charge
Valid for Deluxe Ocean View, Jr. Suite Ocean View, Royal Service Ocean View, Royal Service Jr. Suite Ocean View rooms only. |
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 = Food |
 = Honeymoon |
 = Family |
 = Savings |
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