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Fill in one of the following valid departure dates: 1/10/10 - 1/18/10 (Sunday & Monday)
Hotel selection may be limited due to hotel occupancy rules.
For 9 or more travelers more than one hotel room is needed. This requires two separate bookings.
Booking must contain at least 1 adult.
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Hotel selection may be limited due to hotel occupancy rules. For 5 or more travelers more than one hotel room is needed. This requires multiple bookings. Each booking must contain at least 1 adult.
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Nestled amidst an exotic environment of lush mangroves and natural lagoons, this gracious resort appeals to families, spa-lovers and active travelers seeking all-inclusive value in a lush tropical setting. Fronting the crystalline waters of the Mexican Caribbean, guests are treated to appealing buffet and à la carte restaurants serving Italian, Asian and Mediterranean specialties; pampering spa services including a sauna and thermal bath circuit; all-inclusive bars and a disco and family-friendly amenities including daily activities for the family like sack races, tug-of-war and pool games and supervised entertainment programs for guests ages 2-17. Spend enjoyable days basking in the sun, delight in daily and nightly entertainment and relax as sunny days melt into cool tropical nights at this gracious Mexican resort.
Hotel Overview
Number of Floors
3
Number of Rooms
996
Year Built
1998
Last Renovation
2008
Renovations/Important Information: ***Important Note For Guests*** Please note the pool "La Iguana" will be closed until the 1st week of November 2009 for renovation and restoration. Guests have access to the other 2 pools and 1 children's pool.
Check-in Time
3:00 PM
Check-out Time
12:00 PM
Check-in Minimum Age
21
Atmosphere
Both Active and Relaxed
Hotel Appeals To
All Groups
Hotel Amenities
Non-Smoking Rooms Available
All Rooms
Handicap Accessible Hotel
Yes
Number of Handicap Equipped Rooms
6
On-Site Shopping
Multiple Shops
Babysitting Services Available
Yes, Fees May Apply
Babysitting Service Types
Referral Service
Rollaway Beds
Yes, Complimentary
Cribs
Yes, Complimentary
24-Hour Front Desk
Yes
Wake Up Calls
All Rooms
Concierge
Yes
Porter/Bellhop Available
Yes
Baggage Check Available
Yes, Complimentary
Courtesy Room
Yes, Fees May Apply
Safety Deposit Box Available
Yes, Complimentary
Business Services On-Site
Yes, Fees May Apply
Description of Business Center: Computers with internet service for rent at 5 USD per every 30 minutes
Internet Access Terminal
Yes, Fees May Apply
Housekeeping
Daily
Laundry Service
Yes, Fees May Apply
Laundry Service Type
Valet
Self Parking
Yes, Complimentary
Primary Airport Name
CUN
Distance to Primary Airport
Within 30 Miles (48km)
Shuttle Service to Primary Airport
No
Hotel Policies
Hotel Cancellation Policy: *Cancellations made inside of 3 days prior to arrival or no shows, incur a 1 night penalty and applicable product penalties. (May 1, 2009 - Dec 20, 2009) (May 1, 2010 - Dec 20, 2010)
*Cancellations made inside of 30 days prior to arrival or no shows, incur a 2 night penalty and applicable product penalties. (Dec 21, 2009 - Jan 3, 2010)
*Cancellations made inside of 7 days prior to arrival or no shows, incur a 2 night penalty and applicable product penalties. (Jan 4, 2010 - Apr 30, 2010)
Length-of-Stay Policy: Minimum night stay: 4 nights (Dec 25, 2009 - Jan 4, 2010)
Hotel Deposit Requirements: A credit card imprint or cash deposit is required at time of check-in for telephone and incidental charges.
Hotel Spring Break Policy: While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment.
Transfer Policy: A price may display when children stay free, if your vacation includes transfers to your hotel.
Room Taxes: Included in vacation price
Service Charges: Included in vacation price
Check-in/Check-out: 3:00 PM check-in 12:00 PM check-out Minimum check in age is 21 year round.
Carretera Chetumal Kilometro 295 Playa del Carmen, QR MEXICO
Location: Beachfront, just north of Playa del Carmen
ROOM ACCOMMODATIONS Room categories offered for this property are listed on the right. To explore different room amenities, click on the links shown. Please check availability for your preferred travel dates. Room categories may not be available at all times.
Standard Room
Bedding Options Available:
1 king or 2 double beds
Air Conditioning
All Rooms
Alarm Clock/Radio
All Rooms
Telephones
All Rooms
Tub and/or Shower
Shower Only
Hairdryer
All Rooms
Television
All Rooms
Cable/Satellite Television
All Rooms
In-Room Safe
All Rooms
Internet Terminal within the Room Available
Yes, Complimentary
Fully-Stocked Minibar
Yes, Complimentary
Additional Amenities
One king bed or two double beds. 33 square meters. In one of 42 three-story buildings throughout the property. Furnished balcony with garden, pool, or jungle views. Sofa bed. Desk. Fireplace. Cable TV. Telephone. Wake-up calls. Clock radio. Hair dryer. In-room safe. Minibar. Shower only. Windows that open. Ceiling fan. Complimentary bottled water.
Room Policies
Occupancy limits - 3 adults, 2 children, 4 total
Maximum of 1 child through the age of 12 stays free in existing beds with at least 2 adults. A second child through age 12 is surcharged.
Please note: All children are surcharged on Dec 24, 2009 - Jan 3, 2010.
Deluxe Jacuzzi Room
Bedding Options Available:
1 king bed and a sofa bed
Air Conditioning
All Rooms
Alarm Clock/Radio
All Rooms
Telephones
All Rooms
Tub and/or Shower
Shower Only
Private Hot Tub/Jacuzzi
All Rooms
Hairdryer
All Rooms
Television
All Rooms
Cable/Satellite Television
All Rooms
In-Room Safe
All Rooms
Internet Terminal within the Room Available
Yes, Complimentary
Fully-Stocked Minibar
Yes, Complimentary
Room Opens to Balcony/Patio
NoneAll Rooms
Outdoor Furniture
Yes
Additional Amenities
One king bed. 41 square meters. In one of 42 three-story buildings throughout the property. Furnished balcony with garden, pool, or jungle views. Sofa bed. Desk. Fireplace. Jetted tub. Cable TV. Telephone. Wake-up calls. Clock radio. Hair dryer. In-room safe. Minibar. Shower only. Windows that open. Ceiling fan. Complimentary bottled water.
Room Policies
OOccupancy limits - 3 adults, 2 children, 4 total
Maximum of 1 child through the age of 12 stays free in existing beds with at least 2 adults. A second child through age 12 is surcharged
Please note: All children are surcharged on Dec 24, 2009 - Jan 3, 2010.
Standard Oceanview
Bedding Options Available:
1 king or 2 double beds
Air Conditioning
All Rooms
Alarm Clock/Radio
All Rooms
Telephones
All Rooms
Tub and/or Shower
Shower Only
Hairdryer
All Rooms
Television
All Rooms
Cable/Satellite Television
All Rooms
In-Room Safe
All Rooms
Internet Terminal within the Room Available
Yes, Complimentary
Fully-Stocked Minibar
Yes, Complimentary
Room Policies
Occupancy limits - 3 adults, 2 children, 4 total
Maximum of 1 child through the age of 12 stays free in existing beds with at least 2 adults. A second child through age 12 is surcharged
Please note: All children are surcharged on Dec 24, 2009 - Jan 3, 2010.
Jacuzzi Junior Suite
Bedding Options Available:
1 king bed and 1 double sofa bed
Air Conditioning
All Rooms
Alarm Clock/Radio
All Rooms
Telephones
All Rooms
Tub and/or Shower
Shower Only
Private Hot Tub/Jacuzzi
All Rooms
Hairdryer
All Rooms
Television
All Rooms
Cable/Satellite Television
All Rooms
In-Room Safe
All Rooms
Internet Terminal within the Room Available
Yes, Complimentary
Fully-Stocked Minibar
Yes, Complimentary
Room Opens to Balcony/Patio
NoneAll Rooms
Outdoor Furniture
Yes
Additional Amenities
Views are of the garden, pool or jungle.
Room Policies
Occupancy limits - 3 adults, 3 children, 5 total
Exception - When booking 3 adults, only 1 child is allowed.
Maximum of 1 child through the age of 12 stays free in existing beds with at least 2 adults. The second and third child through age 12 are surcharged.
Please note: All children are surcharged on Dec 24, 2009 - Jan 3, 2010.
Bedding Options Available:
Internet Terminal within the Room Available
Yes, Complimentary
Room Policies
Occupancy limits - 3 adults, 2 children, 4 total
Maximum of 1 child through the age of 12 stays free in existing bedding with at least 2 adults. A second child through age 12 is surcharged.
Please note: All children are surcharged on Dec 24, 2009 - Jan 3, 2010.
Sandos Select Club Jacuzzi Junior Suite
Bedding Options Available:
1 king bed and 1 double sofa bed
Air Conditioning
All Rooms
Alarm Clock/Radio
All Rooms
Coffee/Tea Maker
All Rooms
Telephones
All Rooms
Tub and/or Shower
Tub & Shower
Robes
All Rooms
Hairdryer
All Rooms
Iron/Ironing Board
All Rooms
Television
All Rooms
Cable/Satellite Television
All Rooms
Modem/Dataport Connection
Yes, Complimentary
In-Room Safe
All Rooms
Internet Terminal within the Room Available
Yes, Complimentary
Fully-Stocked Minibar
Yes, Complimentary
Room Opens to Balcony/Patio
NoneAll Rooms
Outdoor Furniture
Yes
Additional Amenities
One king bed. Furnished terrace with spa tub and pool, garden, or jungle view. Located in three-story villa. Living area with sofa bed. Satellite TV, alarm clock radio, telephone. Coffeemaker. Minibar with mineral water, fruit juices, soft drinks, and beer (restocked every other day). Bathroom with shower stall, hair dryer, VIP amenities, and vanity mirror. Bathrobes and slippers. Pillow menu. Air conditioning. Ceiling fan. Iron and ironing board. In-room safe.
Select rooms include access to two private pools (one for children), private snack bar, private kids' club, and a private club house on the beach with appetizers, drinks, and complimentary Internet access.
Room Policies
Occupancy limits - 3 adults, 3 children, 5 total
Exception - When booking 3 adults, only 1 child is allowed.
Maximum of 1 child through the age of 12 stays free in existing beds with at least 2 adults. The second and third child through age 12 are surcharged.
Please note: All children are surcharged on Dec 24, 2009 - Jan 3, 2010.
Sandos Select Club Standard
Bedding Options Available:
2 queens or 1 king bed
Air Conditioning
All Rooms
Alarm Clock/Radio
All Rooms
Coffee/Tea Maker
All Rooms
Telephones
All Rooms
Tub and/or Shower
Shower Only
Robes
All Rooms
Hairdryer
All Rooms
Iron/Ironing Board
All Rooms
Television
All Rooms
Cable/Satellite Television
All Rooms
In-Room Safe
All Rooms
Internet Terminal within the Room Available
Yes, Complimentary
Fully-Stocked Minibar
Yes, Complimentary
Room Opens to Balcony/Patio
NoneAll Rooms
Outdoor Furniture
Yes
Additional Amenities
Additional amenities: *Private Check in/check out at Select Club desk *24 hour room service *Select Club snack bar/restaurant *Select Club adult swimming pool and solarium *Exclusive kid’s club and children’s pool *Welcome fruit basket and bottle of wine *Nightly turn down service with petit fours *Guaranteed reservations at a la carte restaurants *Free internet service at Internet Kiosk *Transportation shuttle from Select Club Villas to exclusive Beach Club *Garden, pool, or jungle view.
Select Beach Club: *Ocean Front *Concierge Service *Continental breakfast, variety of hors-d’oeuvres and fine pastries open from 7 am to 6 pm *Library, selection of international newspapers, games, music and TV *Premium international drinks *Snack bar and terrace *Showers and dressing rooms *Select Club private beach area with hammocks, sun chairs, open bar and waiter service
Room Policies
Occupancy limits - 3 adults, 2 children, 4 total
Maximum of 1 child through the age of 12 stays free in existing beds with at least 2 adults. A second child through age 12 is surcharged
Please note: All children are surcharged on Dec 24, 2009 - Jan 3, 2010.
Select Club Deluxe Jacuzzi Junior Suite
Bedding Options Available:
One king bed and a double sofa bed
Air Conditioning
All Rooms
Alarm Clock/Radio
All Rooms
Coffee/Tea Maker
All Rooms
Telephones
All Rooms
Tub and/or Shower
Tub & Shower
Private Hot Tub/Jacuzzi
All Rooms
Hairdryer
All Rooms
Television
All Rooms
Cable/Satellite Television
All Rooms
Modem/Dataport Connection
Yes, Complimentary
In-Room Safe
All Rooms
Internet Terminal within the Room Available
Yes, Complimentary
Fully-Stocked Minibar
Yes, Complimentary
Room Opens to Balcony/Patio
NoneAll Rooms
Outdoor Furniture
Yes
Additional Amenities
One king bed and a double sofa bed. Furnished balcony with pool, garden, or jungle views. Located in three-story villa. Satellite TV, alarm clock radio, telephone. Coffeemaker. Minibar with mineral water, fruit juices, soft drinks, and beer (restocked every day). Bathroom with shower stall, jetted tub, hair dryer, VIP amenities and vanity mirror. Bathrobes and slippers. Pillow menu. Air conditioning. Ceiling fan. Iron and ironing board. In-room safe.
Select rooms include access to two private pools (one for children), private snack bar, private kids' club, and a private club house on the beach with appetizers, drinks, and complimentary Internet access.
Room Policies
Occupancy limits - 3 adults, 2 children, 4 total
Maximum of 1 child through the age of 12 stays free in existing beds with at least 2 adults. A second child through age 12 is surcharged.
Please note: All children are surcharged on the following dates: Dec 24, 2009 - Jan 3, 2010.
Bedding Options Available:
Internet Terminal within the Room Available
Yes, Complimentary
Room Policies
Occupancy limits - 3 adults, 2 children, 4 total
Maximum of 1 child through the age of 12 stays free in existing beds with at least 2 adults. A second child through age 12 is surcharged
Please note: All children are surcharged on Dec 24, 2009 - Jan 3, 2010.
*Two buffet restaurants serving breakfast, lunch and dinner. *TOne snack bar -snacks available 24 hours *Italian Restaurant buffet style *Grill Steakhouse-A la carte *Mediterranean Restaurant-A la carte *Oriental Restaurant-A la carte
Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.
Number of Lounges/Bars On Site
9
*Lobby bar with terrace *Lounge bar with terrace *Cafeteria bar with terrace *Bar Plaza *Sports Bar *Beach Bar *Swim up bar *2 pool bars
Entertainment
Entertainment On Site
Yes
Different shows nightly.
***************** -Steve Jordan Fitness Week Jun 28-Jul 3 Oct 16-23 -Yoga and Pilates may 29- Jun 5 Aug 14-21 Sep 25- oct 2 -Salsa and Merengue May 18-25 Aug 7-14 Sep 18-25 Oct 30-Nov 6 -Spinning May 29-Jun5 Aug 14-21 Sep 25-Oct 2 -Mexican Cuisine and Folklore Jul 6-13 Sep 13-20 Oct 19-26 -Diving Jun 19-26 Sep 4-11 Oct 9-16 Dec 11-18 -Concerts -Jimmy Kaiser jun1 -The Royal Tempts Jun 6 -Me and My Monkey jul 11 -Laurel and the Edge Band Jul 14 -The Coastliners Jul 28 -Texas Music Acoustic Jam Aug 17 and 19 -Pride and Joy Sep 19 -Karizma Oct 17 -Billy Wade Oct 21 -2nd Annual Mean Gene and the Die Hards Nov 10
-Contact hotel for more info
First Attraction Served
Xcaret
First Attraction Shuttle Service
No
Distance to First Attraction
Within 5 miles
Second Attraction Served
Xel-Ha
Second Attraction Shuttle Service
No
Distance to Second Attraction
Within 5 miles
Third Attraction Served
Tulum
Third Attraction Shuttle Service
No
Distance to Third Attraction
Within 5 miles
Fourth Attraction Served
Chichen Itza
Distance to Fourth Attraction
More than 15 miles
RECREATION & ACTIVITIES
Recreation & Activities
Activities/Tour Desk
Yes
Beach Type
Public
Beach Access
Direct
Description of Pools: Outdoors pools with wet bar in all cases.
We can perform several kinds of weddings. Wedding coordinator on-site.
Golf Amenities
Golf Course On Site
No
Distance to Off Site Golf Course
Within 1 mile
Off Site Golf Shuttle
No
PHOTOS
Click on the thumbnails below to view a larger version and caption.
CURRENT PROMOTIONS
Current Promotions
Kids Stay Free
Valid Booking Dates: Apr 21, 2009-Dec 20, 2010
Valid Travel Dates: May 1, 2009-Dec 20, 2010 Guests are allowed to have up to 1 kid 12 and younger stay free of charge when sharing a guestroom with 2 adults. The second and/or third child is surcharged.
Please note: All children are surcharged on the following dates: Dec 24, 2009 - Jan 3, 2010.
This promotion is automatically included when you book your vacation. Restrictions may apply.
Honeymoon Welcome Gift
Valid Booking Dates: Jan 1, 2009-Dec 20, 2010
Valid Travel Dates: Jan 1, 2009-Dec 20, 2010 Guests celebrating their honeymoon with us will receive a fruit basket, a bottle of sparkling wine in room, and a free upgrade subject to availability upon check-in.
To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Proof of marriage must be provided at check-in.
All Inclusive Amenities
Valid Booking Dates: Jan 1, 2009-Dec 20, 2010
Valid Travel Dates: Jan 1, 2009-Dec 20, 2010 -Daily meals includes buffet breakfast, buffet lunch, buffet dinner, or a la carte dinner -Snacks 24 hours -Unlimited domestic beer, soft drinks, house wine and domestic and international cocktails 24 hours within the resort. -Tennis (unlimited day and night use within schedule of operation cased on availability), includes tennis balls and rackets, proper attire and court shoes required. -Non-motorized water sports: boogie board, windsurfing, sailing and kayaking (subject to ocean conditions; lessons are not included), snorkeling gear, and one introductory scuba diving lesson in pool. -Kids Club from 10:00am to 9:00pm 4-12 with supervised full activities program: children's pool, games and crafts. Mini disco. For the ages 2-3 years, the schedule is 10:00am - 1:00pm and 3:00pm - 6:00pm. Teens activities available. -Gym: free use of exercise equipment, sauna, steam room & Jacuzzi. -Daily activities: guided walking tours, archery, darts, boccia, dancing courses, billards, football, aerobics, beach activites. Pool games and water aerobics. Water polo. Beach Volleyball and Water Volleyball. -Nightly entertainment-theater and no cover charge at Disco -All taxes and gratuities
CURRENT PROMOTIONS KEY
= Food
= Honeymoon
= Family
= Savings
*
Vacation package rates are per person based on double occupancy and include roundtrip airfare, hotel accommodations, airport/hotel transfers (included with international destinations except Costa Rica, Grand Turk, Guatemala and Lima), hotel taxes and service charges and Customer Care Service. All-Inclusive vacations also include all meals, snacks, beverages, non-motorized watersports, entertainment and much more. Also displayed in the total vacation price are government imposed international travel taxes of up to $120.40, airport passenger facility charges of up to $18, the September 11th Security Fee of up to $10 per person and federal excise taxes of $3.50 which will be imposed on each domestic segment. A flight segment is defined as a takeoff and a landing. A $26 Costa Rica departure tax and a $10 Dominican Republic Tourist Card cost are not included and will need to be paid at the destination. Other conditions apply. Rates do not include hotel charges typically paid by the customer directly to the hotel (e.g., room service, telephone charges, etc.). Other conditions apply. Total Vacation Package price will always be clearly displayed to you prior to purchase. Limited time offer is subject to (i) change without notice; (ii) availability (advance reservation is required).