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Cancun (CUN)
Sandos Caracol BeachEco-Resort and Spa

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Sandos Caracol Beach Resort and Spa
Book This Hotel
Meal Plan Type:  All-Inclusive
Rating: 
Overview
Room Accommodations
Dining and Entertainment
Recreation and Activities
Photos
Current Promotions
OVERVIEW
Nestled amidst an exotic environment of lush mangroves and natural lagoons, this gracious resort appeals to families, spa-lovers and active travelers seeking all-inclusive value in a lush tropical setting. Fronting the crystalline waters of the Mexican Caribbean, guests are treated to appealing buffet and à la carte restaurants serving Italian, Asian and Mediterranean specialties; pampering spa services including a sauna and thermal bath circuit; all-inclusive bars and a disco and family-friendly amenities including daily activities for the family like sack races, tug-of-war and pool games and supervised entertainment programs for guests ages 2-17. Spend enjoyable days basking in the sun, delight in daily and nightly entertainment and relax as sunny days melt into cool tropical nights at this gracious Mexican resort.

Hotel Overview
Number of Floors 3
Number of Rooms 996
Year Built 1998
Last Renovation 2008
Renovations/Important Information:
***Important Note For Guests***
Please note the pool "La Iguana" will be closed until the 1st week of November 2009 for renovation and restoration. Guests have access to the other 2 pools and 1 children's pool.
Check-in Time 3:00 PM
Check-out Time 12:00 PM
Check-in Minimum Age 21
Atmosphere Both Active and Relaxed
Hotel Appeals To All Groups
Hotel Amenities
Non-Smoking Rooms Available All Rooms
Handicap Accessible Hotel Yes
Number of Handicap Equipped Rooms 6
On-Site Shopping Multiple Shops
Babysitting Services Available Yes, Fees May Apply
Babysitting Service Types Referral Service
Rollaway Beds Yes, Complimentary
Cribs Yes, Complimentary
24-Hour Front Desk Yes
Wake Up Calls All Rooms
Concierge Yes
Porter/Bellhop Available Yes
Baggage Check Available Yes, Complimentary
Courtesy Room Yes, Fees May Apply
Safety Deposit Box Available Yes, Complimentary
Business Services On-Site Yes, Fees May Apply
Description of Business Center:
Computers with internet service for rent at 5 USD per every 30 minutes
Internet Access Terminal Yes, Fees May Apply
Housekeeping Daily
Laundry Service Yes, Fees May Apply
Laundry Service Type Valet
Self Parking Yes, Complimentary
Primary Airport Name CUN
Distance to Primary Airport Within 30 Miles (48km)
Shuttle Service to Primary Airport No
Hotel Policies
Hotel Cancellation Policy:
*Cancellations made inside of 3 days prior to arrival or no shows, incur a 1 night penalty and applicable product penalties. (May 1, 2009 - Dec 20, 2009) (May 1, 2010 - Dec 20, 2010)

*Cancellations made inside of 30 days prior to arrival or no shows, incur a 2 night penalty and applicable product penalties. (Dec 21, 2009 - Jan 3, 2010)

*Cancellations made inside of 7 days prior to arrival or no shows, incur a 2 night penalty and applicable product penalties. (Jan 4, 2010 - Apr 30, 2010)

Length-of-Stay Policy:
Minimum night stay: 4 nights (Dec 25, 2009 - Jan 4, 2010)

Hotel Deposit Requirements:
A credit card imprint or cash deposit is required at time of check-in for telephone and incidental charges.

Hotel Spring Break Policy:
While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfers to your hotel.

Room Taxes:
Included in vacation price

Service Charges:
Included in vacation price

Check-in/Check-out:
3:00 PM check-in
12:00 PM check-out
Minimum check in age is 21 year round.
CURRENT PROMOTIONS
Kids Stay Free
Honeymoon Welcome Gift
All Inclusive Amenities

Address:
Carretera Chetumal Kilometro 295
Playa del Carmen, QR
MEXICO

Location:
Beachfront, just north of Playa del Carmen
* Vacation package rates are per person based on double occupancy and include roundtrip airfare, hotel accommodations, airport/hotel transfers (included with international destinations except Costa Rica, Grand Turk, Guatemala and Lima), hotel taxes and service charges and Customer Care Service. All-Inclusive vacations also include all meals, snacks, beverages, non-motorized watersports, entertainment and much more. Also displayed in the total vacation price are government imposed international travel taxes of up to $120.40, airport passenger facility charges of up to $18, the September 11th Security Fee of up to $10 per person and federal excise taxes of $3.50 which will be imposed on each domestic segment. A flight segment is defined as a takeoff and a landing. A $26 Costa Rica departure tax and a $10 Dominican Republic Tourist Card cost are not included and will need to be paid at the destination. Other conditions apply. Rates do not include hotel charges typically paid by the customer directly to the hotel (e.g., room service, telephone charges, etc.). Other conditions apply. Total Vacation Package price will always be clearly displayed to you prior to purchase. Limited time offer is subject to (i) change without notice; (ii) availability (advance reservation is required).
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