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Hotel selection may be limited due to hotel occupancy rules. For 5 or more travelers more than one hotel room is needed. This requires multiple bookings. Each booking must contain at least 1 adult.
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Discover an environment of friendly service, authentic charm and exceptional value during visits to this Mexican haven. Designed for active travelers and spa enthusiasts, Ocean Maya by H10 Hotels offers a relaxed haven where pleasant bungalow-style guestrooms feature wonderful views of the ocean or surrounding gardens and all-inclusive access to the resort’s selection of restaurants and bars, nightly entertainment, water sports and daily activities programs. From the beach bar and disco to the resort’s extensive wellness offerings, Ocean Maya by H10 Hotels is an oasis of fun in the sun for each and every guest.
Hotel Overview
Number of Floors
2
Number of Rooms
320
Year Built
1998
Last Renovation
2006
Renovations/Important Information: New pools / New Spa / Meeting Facilities Main Buffet Restaurant and Mexican Specialty Restaurant were renovated. The New Japanese Restaurant replaced El Gourmet Restaurant. New Argentinean Steak house - dinner/show ($)
Check-in Time
3:00 PM
Check-out Time
12:00 PM
Check-in Minimum Age
18
Atmosphere
Both Active and Relaxed
Hotel Appeals To
All Groups
Hotel Amenities
Handicap Accessible Hotel
Yes
Number of Handicap Equipped Rooms
4
On-Site Shopping
Multiple Shops
Fireplace in Lobby
Yes
Babysitting Services Available
Yes, Fees May Apply
Babysitting Service Types
Referral Service
Cribs
Yes, Complimentary
24-Hour Front Desk
Yes
Wake Up Calls
All Rooms
Concierge
Yes
Porter/Bellhop Available
Yes
Baggage Check Available
Yes, Complimentary
Courtesy Room
Yes, Complimentary
Safety Deposit Box Available
Yes, Fees May Apply
ATM Available
Yes
Business Services On-Site
Yes, Fees May Apply
Description of Business Center:
Internet Access Terminal
Yes, Fees May Apply
Housekeeping
Daily
Laundry Service
Yes, Fees May Apply
Laundry Service Type
Valet
Self Parking
Yes, Complimentary
Primary Airport Name
CUN
Distance to Primary Airport
Within 30 Miles (48km)
Shuttle Service to Primary Airport
No
Hotel Policies
Hotel Cancellation Policy *Cancellations or no shows made inside of 2 days prior to arrival will incur a 2 night penalty and applicable product penalties.
*No shows will incur 2 night penalty and applicable product penalties.
Length-of-Stay Policy Minimum night stay: None
Hotel Deposit Requirements A credit card imprint or cash deposit is required at time of check-in for telephone and incidental charges.
Hotel Spring Break Policy While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment.
Transfer Policy A price may display when children stay free, if your vacation includes transfers to your hotel.
Room Taxes Included in vacation price.
Service Charges Included in vacation price.
Check-in/Check-out 3:00PM check-in 11:00AM check-out Minimum check in age is 18 year round.
KM 299 Crtta. Federal Chetumal - Cancun PLAYA DEL CARMEN, QR MEXICO
Location: Beachfront , 10 minutes from Playa del Carmen
ROOM ACCOMMODATIONS Room categories offered for this property are listed on the right. To explore different room amenities, click on the links shown. Please check availability for your preferred travel dates. Room categories may not be available at all times.
Superior
Bedding Options Available:
2 double beds or 1 king bed
Air Conditioning
All Rooms
Telephones
All Rooms
Tub and/or Shower
Shower Only
Hairdryer
All Rooms
Television
All Rooms
Cable/Satellite Television
All Rooms
On-Command/Pay-Per-View Movies
All Rooms
In-Room Safe
All Rooms
Internet Terminal within the Room Available
Yes, Fees May Apply
Room Opens to Balcony/Patio
All Rooms
Outdoor Furniture
Yes
Additional Amenities
All rooms include: air conditioning, telephone, satellite television, safety deposit box, hairdryer, and balcony or terrace.
Room Policies
Occupancy limits - 3 adults, 2 children, 4 total
Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children age 3-11 will be surcharged.
Junior Suite
Bedding Options Available:
2 double beds or 1 king bed
Air Conditioning
All Rooms
Alarm Clock/Radio
All Rooms
Telephones
All Rooms
Tub and/or Shower
Shower Only
Hairdryer
All Rooms
Television
All Rooms
Cable/Satellite Television
All Rooms
On-Command/Pay-Per-View Movies
All Rooms
Internet Terminal within the Room Available
Yes, Fees May Apply
Room Opens to Balcony/Patio
All Rooms
Outdoor Furniture
Yes
Room Policies
Occupancy limits - 2 adults, 2 children, 4 total
Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children age 3-11 will be surcharged.
Superior Oceanview
Bedding Options Available:
2 double beds or 1 king bed
Air Conditioning
All Rooms
Alarm Clock/Radio
All Rooms
Telephones
All Rooms
Tub and/or Shower
Shower Only
Hairdryer
All Rooms
Television
All Rooms
Cable/Satellite Television
All Rooms
On-Command/Pay-Per-View Movies
All Rooms
Internet Terminal within the Room Available
Yes, Fees May Apply
Room Opens to Balcony/Patio
All Rooms
Outdoor Furniture
Yes
Room Policies
Occupancy limits - 3 adults, 2 children, 4 total
Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children age 3-11 will be surcharged.
La Hacienda: Buffet style restaurant open for breakfast , lunch and dinner.
El Charro: Continental breakfast , snacks, and Mexican a la carte dinner (reservations required for dinner).
Yookoso: Japanese restaurant open only for dinner (reservations required).
El Gaucho: Argentinean Steak House (Addtional fees may apply)
Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.
Number of Lounges/Bars On Site
3
Lobby Bar Pool/Beach Bar Disco Bar
Entertainment
Entertainment On Site
Yes
First Attraction Served
PLAYA DEL CARMEN DOWNTOWN
First Attraction Shuttle Service
Yes, Fees May Apply
Distance to First Attraction
Within 1 mile
Second Attraction Served
XCARET
Second Attraction Shuttle Service
No
Distance to Second Attraction
Within 5 miles
RECREATION & ACTIVITIES
Recreation & Activities
Activities/Tour Desk
Yes
Beach Type
Secluded
Beach Access
Direct
Description of Pools: One main pool used for activities. One relaxing pool with jacuzy and swim-up bar
Number of Swimming Pools
2
Number of Wading Pools
1
Adult Outdoor Pools Are Heated
None
Swim-up Pool Bars
Yes
Non-Motorized Water Sports Available
Yes, Fees May Apply
Includes windsurfing, catamaran and kayaking.
Motorized Water Sports Available
Yes, Fees May Apply
Gameroom/Arcade On Site
No
Children's Activity Program
Yes, Complimentary
Crocco Kid's Club for children ages 4-12
Children's Play Area
Yes
Bike Rental On Site
No
Moped Rental On Site
No
Tennis Courts Available
Yes, Complimentary
Number of Tennis Courts On Site
2
Number of Lighted Tennis Courts On Site
2
Tennis Equipment Rental Available
Yes, Complimentary
Fitness & Spa Facilities
Fitness Center
Yes, Complimentary
Hot Tubs/Jacuzzis - Indoor
0
Hot Tubs/Jacuzzis - Outdoor
0
Sauna Available
Yes, Fees May Apply
Spa Available
Yes, Fees May Apply
Steam Room Available
No
Wedding Services
Wedding Services On Site
Yes
Golf Amenities
Golf Course On Site
No
Distance to Off Site Golf Course
Within 1 mile
Off Site Golf Shuttle
Yes, Fees May Apply
PHOTOS
Click on the thumbnails below to view a larger version and caption.
CURRENT PROMOTIONS
Current Promotions
Kids Stay Free
Valid Booking Dates: Jan 1, 2009-Dec 23, 2010
Valid Travel Dates: Jan 1, 2009-Dec 23, 2010 Guests are allowed to have up to 2 kids 2 and younger stay free of charge when sharing a guestroom with 2 adults!
This promotion is automatically included when you book your vacation. Restrictions may apply.
Children ages 3-11 will be surcharged. *******************************************************************
Guests are allowed to have up to 2 kids 11 and younger stay free of charge when sharing a guestroom with 2 adults!
This promotion is automatically included when you book your vacation. Restrictions may apply.
Valid for bookings made Aug 1, 2009 - Dec 22, 2009. Valid for travel made Nov 1, 2009 - Dec 23, 2009.
Valid for bookings made Nov 26, 2009 - Dec 24, 2009. Valid for travel made Jan 2, 2010 - Apr 30, 2010.
Honeymoon Welcome Gift
Valid Booking Dates: Jan 1, 2009-Dec 23, 2010
Valid Travel Dates: Dec 24, 2009-Dec 23, 2010 Guests celebrating their honeymoon with us will receive an upgrade to Sea View (subject to availability), late check out on departure day (subject to availability), welcome honeymooners gift in the room, 10% discount Metamorphosis Spa, special daily turn down service, and one candle night dinner for two including one free bottle of wine or sparkling wine (Reservations are required with guest service).
To receive this offer, just enter "HUNNYMOONERS" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Proof of marriage must be provided at check-in.
All Inclusive Amenities
Valid Booking Dates: Jan 1, 2009-Dec 23, 2010
Valid Travel Dates: Jan 1, 2009-Dec 23, 2010 The all-inclusive program includes the following amenities: -Breakfast, lunch, dinner and snacks -Theme dinners, 2 to 3 per week -Unlimited domestic and international drinks -Nightly entertainment and live music -Welcome drink -Non-motorized water sports including windsurfing, catamaran and kayaking -Intro scuba lesson in pool -Day and night tennis -Daily sports and social activities -Children's activities program for children 4-12 -Shuttle to Playa del Carmen (reservations required) -Taxes and gratuities
CURRENT PROMOTIONS KEY
= Food
= Honeymoon
= Family
= Savings
*
Vacation package rates are per person based on double occupancy and include roundtrip airfare, hotel accommodations, airport/hotel transfers (included with international destinations except Costa Rica, Grand Turk, Guatemala and Lima), hotel taxes and service charges and Customer Care Service. All-Inclusive vacations also include all meals, snacks, beverages, non-motorized watersports, entertainment and much more. Also displayed in the total vacation price are government imposed international travel taxes of up to $120.40, airport passenger facility charges of up to $18, the September 11th Security Fee of up to $10 per person and federal excise taxes of $3.50 which will be imposed on each domestic segment. A flight segment is defined as a takeoff and a landing. A $26 Costa Rica departure tax and a $10 Dominican Republic Tourist Card cost are not included and will need to be paid at the destination. Other conditions apply. Rates do not include hotel charges typically paid by the customer directly to the hotel (e.g., room service, telephone charges, etc.). Other conditions apply. Total Vacation Package price will always be clearly displayed to you prior to purchase. Limited time offer is subject to (i) change without notice; (ii) availability (advance reservation is required).
mm/dd/yy
= Food
= Honeymoon
= Family
= Savings
